We ship worldwide from our main fulfillment center. For most orders, processing takes 1–2 business days. Standard international shipping typically takes 7–20 business days, depending on your location. Express options are available at checkout for faster delivery. You’ll receive a tracking number once your order ships.

Our Feng Shui consultation fees vary depending on the scope and complexity of your request. Basic questions or guidance related to jewelry selection are typically free of charge. For personalized consultations involving room layout, energy diagnosis (e.g. bedroom or office Feng Shui), or BaZi analysis, our pricing starts at $38 USD per session. Once you submit your request through our consultation form, we will provide a quote and scope of service before proceeding—no obligation required.

We try our best to make sure you don’t have to pay additional import or customs taxes/duties but sometimes it is out of our control.

If you are charged additional taxes/duties, you are responsible for payment. Unfortunately, Fengshui bank is unable to advise what taxes/duties charges may be applied to international shipments. We are not responsible for any taxes/duties applied to your package.

For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected charges at your end.

Choosing Feng Shui jewelry through your BaZi birth chart (Four Pillars of Destiny) is one of the most accurate ways to align with your personal energy. By analyzing your birth date and time, we can identify which of the Five Elements you lack or need to balance—Wood, Fire, Earth, Metal, or Water. From there, we recommend gemstones and materials that strengthen your favorable elements and protect against imbalances. You may submit your birth details via our consultation form for a personalized recommendation.